E-Signature Plans and Pricing

Yes. A 33% discount is applied to our Personal, Standard and Business plans if purchased annually. E-Sign offers flexibility in its subscription plans providing better value to its users, which is why we are the #1 e-signature provider for SMBs in the UK.

Yes you can cancel your subscription at any time. Simply get in touch with a member of our team, who will be happy to assist.

Yes. When you enter payment details, you must have configured your team correctly, as you will be charged for the number of team members that are active at that time. For example, if you only wish to be charged for 1 user and you have added 4 additional users during your trial period, they must be deleted within your account settings before entering payment details.

Currently, eSign does not offer a free option for sending and signing documents. However, we provide an affordable subscription plan that grants you access to sending envelopes for just £28 per month.

While we understand the desire for a free option, it’s important to consider the value and benefits that come with our subscription plan. For a reasonable monthly fee, you can enjoy the convenience of envelope sends, allowing you to streamline your document signing process.

Investing in a subscription not only supports the ongoing development and maintenance of our platform but also ensures that you have access to a robust set of features and a reliable service.

By subscribing to eSign, you gain the ability to efficiently and securely sign your documents, saving you time and effort in managing the signing process. Our subscription plan offers exceptional value for the use of our platform, empowering you to meet your document signing needs efficiently and effectively.

So, while there is no free option available, we believe that the benefits and affordability of our subscription plan make it a worthwhile investment for your document signing requirements.

We provide advanced eSignatures (AeS) by default on all our plans. Advanced signatures offer more security than simple signatures (SeS), as each signature is backed by a digital certificate that is specifically linked to each signer.

In accordance with eIDAS, advanced signatures must meet the following criteria to qualify:

• Correctly identify the signer
• Be specifically linked to the signer and only them
• Have been created using eSignature data that the signer has full control over and confidence that they have the sole ability to sign it
• Connected to data in a document that the signer(s) can monitor for any further changes

In terms of legality, advanced electronic signatures are recognised as equally valid and legally binding as a handwritten signature.

You will receive an email notification that your free trial is coming to an end, and you can opt to continue using the platform with any one of our paid subscriptions.
To do so, you have full management capabilities within the platform to update:
Payment details
Choice of plans
Team members and more
For more options get in touch with our support team.

Yes. E-Sign is ISO 27001 compliant with robust security safeguards in place. E-Sign continues to monitor the regulator guidance and interpretations of key GDPR requirements, ensuring compliance with the General Data Protection Regulation (GDPR). E-Sign also aligns with the intention as well as the detail of the GDPR, as using E-Sign’s digital signature platform increases both the security and the accountability of your transactions and data. For more information, visit our GDPR page.

Yes, our Personal, Standard and Business plans are inclusive of VAT. Enterprise plans are exclusive of VAT.

To enable 2FA SMS authentication you must purchase SMS credits. This can be done in your Account Settings using the card details attached to your account.

No, signers and recipients do not need to have an E-Sign account. Your document will be sent to the recipient via email link, where they will be able to access and sign the document.