How are my Documents Secured?

Secure Cloud Storage

All documents and uploads are safely stored on our cloud servers, utilising E-Sign’s robust and secure UK-based network infrastructure. This ensures that your data is always protected by industry-leading security measures, giving you peace of mind that your documents are stored in a highly secure environment. Our cloud servers are designed to safeguard your files from unauthorised access, ensuring that only the intended parties have access to the sensitive information they contain.

Restricted Access to Authorised Parties

Access to documents is strictly limited to individuals directly involved in the process, such as the document’s author or the designated signatories. These individuals can view the document only via their secure accounts or through a private link sent directly to them via email. This approach ensures that your documents remain confidential and are accessible only by those with the appropriate permissions, minimising the risk of exposure to unauthorised parties.

Personal Responsibility for Offline Security

While we take every measure to ensure the security of your documents in the cloud, it is important to note that once a document is downloaded to your personal computer or stored in your email, its security becomes your responsibility. Just as with hard copy documents received via mail, you must take appropriate steps to keep the digital files safe and secure, whether by using password protection or encryption, to prevent unauthorised access.