Qualified eSignatures

Streamline and protect your sensitive document transactions with eSign's highly secure eIDAS-compliant qualified eSignatures.

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Qualified eSignatures

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Solutions for Qualified (QeS) Across the UK and EU

E-Sign’s qualified electronic signatures are fully compliant with the criteria established by the eIDAS framework, making them the ideal solution for businesses across the UK and EU. If your organisation regularly completes document transactions in regulated industries or which involve highly sensitive data, having the assurance of a secure and accredited, qualified trust service provider like E-Sign is essential. Qualified eSignatures are ideal for large-scale enterprise organisations as they ensure your workflows are streamlined and documents can be signed quickly, efficiently, and securely with E-Sign's compliant solutions.
1.1 million
documents processed per month
20,000
new signers per month
400,000
envelopes sent per month
1.1 million
documents processed per month
20,000
new signers per month
400,000
envelopes sent per month

The highest level of security.

What are Qualified E-Signatures?

Qualified signatures offer the highest level of security and are recognised as legally equivalent to handwritten signatures. They are suitable for high-value or high-risk transactions, such as contracts, legal documents, and other sensitive agreements.

Watch our video to see how qualified eSignatures work, the requirements for qualified e-signatures defined by eIDAS, and the types of documents that may require the highest level of secure signature.

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How Does QES Work?

How does QeS work?

A qualified e-signature (QeS) works by using a Qualified Signature Creation Device (QSCD) backed by: 

  • A digital certificate to verify the signer’s identity;
  • and creates a unique digital fingerprint.
  • QES use PKI technology; the signer keeps the private key;
  • and the public key is used to verify the signature.

The qualified digital certificate combines both keys to confirm the signer’s identity. The certificate can only be issued by a Qualified Trust Service Provider (QTSP)

Ensure Trust with Secure eSignatures

Ensure Trust with E-Sign's Qualified eSignature Technology

E-Sign’s qualified eSignatures adhere to additional security and identity verification requirements as defined by eIDAS.

This means that users can feel confident that their signed documents are:

  • Legally valid
  • Binding
  • Highly secure

Each signature comes with a detailed audit trail, which provides evidence proving the authenticity of the document.

Protect High Value Documents

Protect High-Value Documents whilst Maintaining Compliance

E-Sign helps organisations across various industries, including those that manage high-value documents such as:

  • Healthcare
  • Finance and banking
  • Government 
  • Legal

Our qualified eSignatures optimise document workflows to make transactions faster and more seamless whilst consistently adhering to relevant industry regulations to protect your business. 

Integrate with Leading Tools

Create bespoke workflows to suit your business with a range of application integrations.

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Testimonials

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Mid Devon District Council

“Using eSign has made our tenancy completion processes so simple. You don’t have to be technically savvy to be able to use the platform and it doesn’t draw on any other ICT resources. Our tenancy agreements and documents are signed within minutes and we’ve even had tenants’ comment on how easy it is to use as a signer which is fantastic.”

Lisa Harber | Team Leader 
Portsmouth Testimonial

Portsmouth University Hospitals

“E-Sign has proven to be a fantastic system that has had an important positive impact on our homecare prescription services. It has enabled us to significantly reduce the administrative burden on clinicians, creating a lean process that allows prescriptions to be signed and completed within minutes rather than days. The combination of E-Sign and our new prescription management platform has transformed our workflows, allowing us to improve the service we provide. A patient’s health is at the end of each document and E-Sign has helped us ensure that every document is processed quickly, securely, and accurately.”

Raghu Mamullapally | Lead Pharmacist Homecare Services
Leicester Hospital Case Study

University Hospitals of Leicester

“We have seen significant improvements in our pharmacy service efficiency since implementing E-Sign. The platform is user-friendly and has allowed our team to securely and reliably provide prescriptions for crucial patient medication, minimising the risk of supply disruption and saving valuable time. Collaborating with E-Sign has been an easy process, Desi and Luke have always been professional and approachable to offer support when needed.”

Amy Page | Kidney Pharmacy Team
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University of Oxford

“The University of Oxford have appointed eSign UK Ltd. as their preferred electronic signature platform. eSign quickly guided departments on the most cost-effective and efficient route offered, providing continued support to ensure contracts were completed and deadlines met.”

Purchasing Department | End User
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Paratus Law

“The law supports the use of electronic signatures, and eSign is an essential tool for any business wishing to enhance customer experience and accelerate revenue. Esign is incredibly user-friendly, and using it has been a very positive experience both for me and for my clients.”

Simon Arthur | Owner
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Beyondly

“eSign has transformed our operations at Beyondly. Integrating eSign into our systems was relatively straight forward and has massively improved customer and team experience. As a Bcorp organisation we place high value on our environmental impact and since inception, eSign has represented a 31.46kg saving of CO2 entering the atmosphere.”

Emily Rice | Operations Manager
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National Clinical Homecare Association

“The tools are very easy to set up and intuitive to use. When we encountered issues, the eSign team was agile enough to respond, usually on the same day. The copy template feature has made setup with new customers much easier.”

National Clinical Homecare Provider | End User
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Slater Heelis Solicitors

“eSign is an invaluable tool that assists us in keeping track of our legal matters. It gives us full control of the document journey and has greatly improved signature capture and document turnaround times.”

Slater Heelis Solicitors | End User
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Morgan Ash

“Working in the regulated financial and medical markets we need a quick secure and economical signature process. eSign gives us all of these.”

Andrew Gething | Managing Director
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Blue I Properties

“Can’t recommend esign enough. It is quicker, easier and cheaper to use than many of their competitors.  The detailed Document History provides useful evidence and proof of when your document was created and signed.  Their team members are extremely knowledgeable of the systems, friendly and professional.  All in all, an amazing product at a very competitive price.”

Debbie Collins | Lettings Administrator
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Government Property Agency

“One thing which sets eSign apart is their flexible signature packages, allowing flexibility in both pricing and usage to provide the best solution for the organisation. The GPA has been very well looked after by our eSign account manager and we look forward to continuing our relationship with them.”

Government Property Agency | End User
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10-100

“The solution was simple to use, has a great management portal, and the price met our expectations. We now use the product for our own internal use and have recommended and deployed it into our customers when we get requests for signature solutions. eSign’s ongoing support is excellent, and they are continuously improving and developing their solution.”

Paul Visagie | IT Consultant
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Cambridgeshire County Council

“eSign has brought both time and efficiency benefits to our department since we started using the platform two years ago. It is easy to use and they have useful training videos available which have been helpful for training our team on how to use the platform and its features.”

Wendy Ballard | End User
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Churchill Support Services

“Using eSign has significantly reduced the time it takes to send and receive contracts which means we close deals quicker. I especially like how you can redirect and edit documents without creating new envelopes and keep track of which contracts are pending signature as an admin. As an environmentally friendly business, it’s helpful to see how much carbon we are saving with the carbon counter. I would definitely recommend eSign to a business who is looking to close deals faster.”

Katie Butcher | Client Relationship Manager
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University of Salford

“We use eSign at the University of Salford to issue copyright declaration forms when supplying copies of material to users of our archives. We used to issue the forms as attachments to emails, but users found it difficult to sign and return the forms, especially if they didn’t have a printer. Sending the forms using eSign has made it much easier and quicker for our users to sign and return the forms. From our end it is simple and straightforward to issue the forms via eSign and we get a notification when they have been completed.”

End User | University of Salford
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Polden Bower

“We wanted a user-friendly system that would comply with finance policy, manifest maximum engagement from all Signatories, and had the capability to offer more as we grow as an organisation.  eSign fits the bill on all fronts for us from affordability, cost savings, accessibility and functionality perspectives, right through to tried and trusted customer service, support and data security.  We spent our first year on the Business Plan to embed this new way of working into our processes and we are now ready to roll out eSign access to other Central departments as we upgrade to the Enterprise subscription.  The user guides, chat facility, training offer and support provided by eSign is all really helpful and the team are always responsive when we get in touch.  It’s also reassuring that the Data Centres are in the UK and are managed by eSign.”  

Alison Sanders | Executive Finance Officer
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Boon Brokers

“E-Sign has significantly helped our operations at Boon Brokers. Previously, clients had to manually print, sign, and scan documentation back to us. With the help of E-Sign’s API, we have managed to integrate the system into our software. This now enables all clients to easily E-Sign our fact-finds within a matter of clicks via e-mail. This has significantly improved the efficiency of our business. Thank you, E-Sign.”

Gerard Boon | Managing Director, Boon Brokers
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Thula

“We are very proud and thrilled to be working with the eSign team, creating a truly digital and revolutionising management tool for controlled drugs in a post-pandemic world. The benefits to the clinical and pharmacy teams are huge and drives greater legislative and regulatory confidence and safer and efficient patient care.”

Adele McAllister | Manager
Hessington Health Testimonial

Hessington Health

“Hessington Health is a busy national health screening and occupational health practice with over 18 independent schools and over 10,000 staff members. The challenge we have faced is reminding employees to sign consent forms before we release the reports to their employers. This is an incredibly time consuming process. E-Sign has offered us the perfect solution. The online dashboard allows us to track the consent forms in their journey, Set reminders and have a safe place to store the completed forms. This has saved us an immense amount of time and improved our governance in this area. It also allows the user to create bespoke forms meaning any organisation from any sector will be able to utilise this package.”

Harjeev Rai | Medical Director

Benefits of eSign eSignatures

Increased Security
Security

Qualified eSignatures are the most secure type of electronic signature, providing the highest level of assurance to users. They are created using a QSCD and based on a qualified certificate with extra identity verification measures.

Advanced Audit Tracking
Legal validity

Qualified signatures hold the most legal weight and are the only type of electronic signature that is fully equivalent to a handwritten signature from a legal perspective.

Email Personalisation
Identity verification

The QeS process involves face-to-face (either in person or via video call) identity verification by a QTSP, meaning organisations can feel confident in confirming their signer's identity.

Full Form Functionality
Document integrity

A QeS provides extra security and identity verification processes, which ensures the authenticity and integrity of an electronic document.

Compliant Documents
Compliance

Qualified signatures help businesses in highly regulated industries to maintain compliance with any relevant rules and regulations surrounding digital document transactions.

Digital Signature Certificate
Non-repudiation

Qualified e-signatures ensure non-repudiation as each signature and signed document follows specific steps and provides clear evidence demonstrating their authenticity.

Technical Checklist

  •  All signed documents are supported by a digital signature certificate.
  •  E-Sign’s audit trail ensures high standards of security and compliance with each signed document.
  •  QeS requires signers to go through a comprehensive identity verification process.
  •  Real world identification can be validated and embedded into your signatures for increased security.
  •  Both advanced and qualified signatures provide evidence of tampering if changes are made after a document has been signed.
  •  The signature is uniquely linked to the signer once they have been identified in both advanced and qualified e-signatures.

eSign Case Studies

National Clinical Homecare Association Case Study
National Clinical Homecare Association

The healthcare industry clearly recognised the need to adopt a digital approach to prescription processing, giving operational advantages, regulatory compliance and improvements to patient safety.

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Mid Devon Case Study
Mid Devon District Council

There has been significant time and cost savings on the sign-up process for new tenants as there is no longer a requirement for officers or tenants to travel to meet in a location to sign the agreement. 

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Leicester Hospitals eSign Case Study
University Hospitals Leicester

The E-Sign implementation has achieved demonstrable improvements in service efficiency, supported cross-site working and reduced costs for the UHL Kidney Pharmacy home delivery services.

LEARN MORE

Featured Industries

Discover eSignature solutions and use cases in your industry.

Healthcare

eSign offers complete digital document solutions for healthcare organisations, streamlining processes, efficient transactions, and cost-effective services.

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eSignatures Healthcare Industry

Accountancy & Tax

Digital solutions for accountancy and tax, e-signatures for HMRC documents, book keeping and integrations into leading softwares.

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eSignatures Accountancy Industry

Legal

Streamline document turnaround and completion, increase compliance and elevate contract reviews with a digital document management solution.

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eSignatures Legal Industry

Education

eSign offers digital solutions for educational organisations, from student enrolment, financial aid documents, HR documents and more.

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Finance

Digitise key financial agreements and workflows, do business faster and eliminate slow manual processes with an electronic signature.

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Discover more industries

eSign provides digital solutions for organisations and individuals across all industries.

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Discover More Industries

Frequently Asked Questions

What is a qualified electronic signature?

A qualified electronic signature (QeS) is a specialised type of advanced electronic signature (AeS) that adheres to stringent eIDAS standards for security and identity verification.

It stands out as the only electronic signature that carries the same legal weight as a traditional handwritten signature. The creation of a QeS requires a Qualified Electronic Signature Creation Device (QSCD) and relies on a qualified certificate to ensure its validity and trustworthiness.

Is E-Sign a Qualified Trust Services Provider?

Yes, E-Sign is now a QTSP and can provide highly secure and legally compliant qualified electronic signatures to our customers.

What is a qualified electronic seal?

A qualified electronic seal is defined as a set of electronic data designed to maintain the origin and integrity of documents. It shares similarities with a qualified electronic signature (QeS) as the same robust security and identity verification processes are required.

However, a qualified electronic seal is attributed to an organisation or entity rather than an individual. It is used to sign documents on behalf of an organisation or public institution, containing relevant identification data about the organisation.

What is the difference between an advanced and qualified eSignature?

Qualified and advanced electronic signatures differ mainly in their level of security and legal standing. Advanced electronic signatures (AeS) ensure the signatory’s identity and link the signature to the document, providing a medium level of assurance.

Qualified electronic signatures (QeS), on the other hand, offer the highest level of security and are equivalent to handwritten signatures under eIDAS.

QeS requires a qualified certificate issued by a trusted service provider and ensures non-repudiation, meaning the signatory cannot deny their involvement. This makes QES more suitable for highly regulated industries and sensitive transactions.

What is a digital signature certificate?

A digital signature certificate is an electronic document that verifies the identity of an individual or organisation and is used to electronically sign documents. It essentially works the same way as and is the digital equivalent of a physical identity certificate, such as a driving license or passport. The certificate confirms the authenticity and integrity of a signed document, ensuring it has not been altered.

What is a certified electronic signature?

A certified electronic signature, also known as a digital signature, is an e-signature that is backed by a digital signing authority. This means that the methods used during the signature creation process meet the highest legal and security standards.

It also confirms that the contents of a document have not been altered after being sent. It is a secure type of electronic signature as it is cryptographically linked to the signed document and can be verified.

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