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FAQs
Frequently Asked Questions
Answers for all your questions about Electronic Signatures.
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General
General
eSigning
Security
Pricing & Billing
API
Contracts
What are the Benefits of Electronic Signatures?
Are Electronic Signatures Legally Binding?
How is E-Sign Different to other Esignature Providers?
How do I Verify an Electronic Signature?
What is a QR Code?
I have Sent a Document to Myself, Why am I Not Receiving it?
How Do I Set up an Account with E-Sign?
Which Devices Support E-Sign?
Which Browsers Support E-Sign?
How Do I Check on the Status of a Document?
How Do I Learn More About E-Sign's Features?
What should I do if I can't Log in?
How do I Purchase SMS Credits?
Do Recipients need to have an E-Sign Account?
How do I add Additional Team Members to My Account?
Why Choose E-Sign?
Can I Have a Branded or Whitelabel Solution?
Can more than one Person be Added to my E-Sign account?
Do I need a PDF Converter to use E-Sign?
How do I Verify that the Person eSigning a Document is who they Say they Are?
How to eSign a Word Document?
How to eSign a PDF?
What is a Wet Signature?
Can I Create My Own eSignature?
How Can I Be Sure That I Am eSigning the Same Document as the Other Party?
My Recipient didn't Receive the Email. What Should I do?
How do I Know the Signer of My Document is Who they Claim to be?
How are my Documents Secured?
Where is my Data held?
My recipient didn't receive the email. What should I do?
How many times can I use SMS PIN protection?
How do I Find out More About Pricing?
How do I Delete My Account?
Which Third Party Integrations are Available?
How do I get E-Sign API?
How do I Get Help with My Integrations?
What Makes a Contract Invalid?
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