How Do I Cancel My Account

To cancel your account, please follow the steps below. However, if you're facing any issues or concerns, please let us know so we can assist you and possibly resolve any problems to keep you with us.

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How to Cancel your E-Sign Account

It is important to note that if you are part of a company account, only the administrator of the account will have the permission to delete the account.

Please be advised that once your account is deleted, all of your account data will be deleted.

Step 1 – From your E-Sign dashboard, click ‘Settings’.

go to acount settings to delete account

Step 2 – Click ‘Edit payment details’ and click the bin icon.

By removing your card details, you will ensure your renewal will not take place, however your documents will still be stored within the platform until further card details are entered.

edit payment details to delete account

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