How to Enable Device Lock

Step by Step Guide – Secure your Important Documents with our Device Lock Feature

Ensure that your documents can’t be forwarded onto another recipient by enable our device lock feature. Device lock ensure that’s the document can only be opened by the intended individual on one device. If the recipient reopens the document on a new device to sign at a later date, the document will have to be resent.

Step 1

To enable device lock, please click ‘Envelope options’ in the right-hand corner of your dashboard when you create an envelope. Simply select the check box called ‘Signer’s device IP/lock to enable the feature for that envelope.

Step 2

This shows the message that appears once the document has been sent, and the recipient has tried to open it from a different IP address or device. To resend the email to themselves, they must select ‘Resend an email’. This will send a new link to the same email address.