Document Management

Effortlessly manage your documents with our user-friendly and intuitive platform. Utilising eSign streamlines business processes, making it easier and quicker to manage, store and locate all your documents in one central location.

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User-Friendly and Intuitive Platform

Our robust platform is designed to simplify document management, enhance document security, foster collaboration, and optimise business processes.
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4.6 / 5

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4.7 / 5

1.1 million
documents processed per month
20,000
new signers per month
400,000
envelopes sent per month
1.1 million
documents processed per month
20,000
new signers per month
400,000
envelopes sent per month

Fully secure and compliant

Centralised Storage for Your Documents

Whether your documents are signed or awaiting signatures, create individual folders within the platform for organised and secure storage.

Our platform is fully secure and compliant to industry-recognised standards. E-Sign operates various high-security protocols and operates with numerous ISO and government certifications to guarantee the safety and security of your data.

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Ensure seamless integration

Seamless Integration with Your Applications

Many businesses now use multiple applications to enhance productivity – leverage our API to seamlessly integrate these applications with our platform.

From Microsoft Office, Google, and Salesforce to Dropbox, Slack, and Hubspot, E-Sign integrates seamlessly, enhancing both the employee and customer experience.

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Eliminate unnecessary costs

Boost Productivity and Cost Savings

Reduce the time spent on manual tasks, allowing your valuable employees the ability to invest in crucial activities, such as handling customer inquiries and creating effective sales and marketing strategies.

An online document management system eliminates costs associated with printing, faxing, scanning, and mailing documents and freeing up funds for further business investments.

Cost Savings

Always here on hand to help

Outstanding Customer Support

Should you require assistance discussing anything related to your documents, our team is always readily available. Reach out through our live chat feature, phone call, or email, and we’ll happily address any queries you may have. We are always ready to respond to your document management needs.

We also have a library of user guides and video tutorials to talk through various features of the platform.

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Integrate with Leading Tools

Create bespoke workflows to suit your business with a range of application integrations.

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Business Benefits of Document Management

Increased Security
Enhanced security

Our platform provides robust security measures to ensure the safety of your critical documents and data.

Compliant Documents
Mitigated risk of loss or damage

Storing documents digitally minimises the risk of physical loss or damage often associated with paper-based documents.

Improve Collaboration
Access control

Manage who can access important documents and specify actions they can perform on these documents.

eSignature Workflow
Optimised workflows

Documents can be automatically sent for signing following predefined rules, minimising human errors and ensuring consistency.

Compliant Documents
Enhanced compliance

Our platform provides an advanced audit trail of document changes, ensuring accountability and assisting with audits.

Environmentally Sustainable
Environmentally conscious

Digitising your documents reduces the need for paper consumption, contributing to a reduction in your business's environmental footprint.

Frequently Asked Questions

What are the benefits of using e-signatures in document management?

E-signatures improve document management by increasing efficiency, reducing costs, and ensuring security and legal compliance. They provide remote accessibility, enhance document tracking, and reduce errors through validation features. E-signatures also support environmental sustainability by reducing paper use and helping with streamlined document storage and retrieval in electronic systems.

How do e-signatures affect document workflows in document management systems?

E-signatures streamline document workflows by automating approval processes, improving collaboration, and reducing errors. They enhance document tracking, ensure compliance, and save time and costs by eliminating manual tasks and physical paperwork. This results in faster, more efficient, and error-free document management.

Can I store e-signed documents within my existing document management system?

Yes, you can store e-signed documents within your existing document management system, provided it integrates with E-Sign. E-signed documents can be stored in formats like PDF and include audit trails and metadata. Ensure your management system offers security features like encryption and access controls, making it easy to search, organise, and retrieve signed documents.

Can I use e-signatures for document approvals and workflows within my document management system?

Yes, e-signatures can be used for document approvals and workflows within a document management system. They automate approval routing, provide real-time tracking, and ensure compliance through audit trails. E-signatures streamline the approval process, manage rejections, and ensure only the final version of documents is signed, improving efficiency and security.

What steps should be taken to ensure e-signatures are legally valid in a document management system?

To ensure e-signatures are legally valid in a document management system, use a compliant e-signature solution such as E-Sign, verify signer identities, maintain an audit trail, and ensure document integrity through encryption and tamper-evident technology. Obtain clear consent from signers, ensure proper signature placement, store signed documents securely, and comply with relevant industry regulations. Providing signers with a copy of the signed document also helps ensure transparency and validity.

Can e-signatures be used for both internal and external document management?

Yes, e-signatures can be used for both internal and external document management. Here’s how:

  1. Internal Document Management:
    • E-signatures can streamline internal processes, such as employee agreements, HR documents, internal approvals, and contract renewals, enabling faster decision-making and reducing administrative burden.
  2. External Document Management:
    • E-signatures are ideal for interacting with external parties, such as clients, vendors, and partners, for contracts, sales agreements, and service agreements. They ensure quick, secure, and legally binding transactions without the need for physical signatures.
  3. Consistency Across the Organisation:
    • E-signatures help maintain consistency in how documents are signed, whether they are for internal use or external contracts, ensuring compliance and standardisation across processes.
  4. Improved Collaboration:
    • Both internal teams and external stakeholders can sign and approve documents in real-time, improving collaboration and speeding up workflows.

Are e-signatures compliant with data privacy regulations (e.g., GDPR, HIPAA) in document management?

Yes, e-signatures can be compliant with data privacy regulations like GDPR and HIPAA if proper security measures and protocols are followed:

  • GDPR (General Data Protection Regulation):
    • E-signature platforms that comply with GDPR like E-Sign, ensure that personal data is handled securely. We provide features like data encryption, secure storage, and access controls to protect user data.
    • The platforms also ensure that users have consent over their data, with the ability to request data access or deletion.
  • HIPAA (Health Insurance Portability and Accountability Act):
    • E-Sign is HIPAA-compliant as we implement appropriate safeguards to protect health information. This includes secure encryption, audit trails, and access control to ensure that electronic signatures on documents containing sensitive health information are secure.
  • Access and Consent Management:
    • E-Sign allows you to control who has access to documents and ensure that the signers’ consent is properly obtained, which is critical for GDPR and HIPAA compliance.

How do I organise and retrieve e-signed documents in a document management system?

To organise and retrieve e-signed documents efficiently in a document management system (DMS), you can follow these steps:

  • Use Metadata and Tags:
    • Add metadata (e.g., document type, date, client name) and tags to each e-signed document. This makes it easier to categorise and search for specific documents later.
  • Create a Clear Folder Structure:
    • Organise documents into clear folder structures based on categories like department, project, or document type (e.g., contracts, agreements). This will help you locate e-signed documents quickly.
  • Use Search Functionality:
    • Most DMS platforms provide powerful search capabilities. Use keywords, document types, metadata, or tags to quickly locate e-signed documents based on specific criteria.
  • Implement Version Control:
    • If documents undergo multiple rounds of signing or revisions, enable version control. This helps keep track of different document versions and ensures that the most recent e-signed version is easily accessible.
  • Organise by Date and Status:
    • You can organise documents by the signing date, status (e.g., signed, pending), or expiration dates (if applicable). This makes it easier to manage time-sensitive agreements.
  • Set Permissions and Access Control:
    • Use role-based access control to ensure that only authorised individuals can access or modify e-signed documents. This adds an extra layer of security and keeps the documents organised based on user needs.

What types of file formats are compatible with e-signatures in document management systems?

E-signatures are compatible with a variety of file formats commonly used in document management systems. The most common formats include:

  1. PDF (Portable Document Format):
    • PDF is one of the most widely used formats for e-signatures because it preserves the document’s layout and is universally accepted.
  2. DOC/DOCX (Microsoft Word):
    • Microsoft Word documents can be signed electronically and converted into other formats like PDF after signing.
  3. TXT (Text Files):
    • Plain text files can also be signed electronically, though they may be less commonly used for formal agreements.
  4. HTML Files:
    • E-signatures can also be applied to HTML documents, especially when used in digital contracts or forms hosted on websites.

How do I track e-signatures and signed documents in a document management system?

To track e-signatures and signed documents in a document management system, you can enable status tracking, maintain audit trails, use time stamping, and set reminders. Utilise search and filter features, version control, and secure access controls. Integrating with e-signature platforms like E-Sign helps streamline tracking and enhances security.

Technical Checklist

  •  Signers receive a one-time passcode via SMS that must be entered before opening the documents
  •  All signed documents are supported by a digital signature certificate
  •  Scan a unique QR code for automatic accesses to the signature verification page
  •  Ensure high standards of security and compliance with a full audit trail
  •  A unique digital fingerprint is generated with each new signature
  •  For additional security and verification, IP addresses are recorded
  •  Ensure real time ID verification with E-Sign iD Checker

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